Privacy Policy

1. Introduction

Cleartitle Legaltech Pvt. Ltd., operating under the brand VerifyMyProperty™ (“VerifyMyProperty”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit our website, communicate with us, submit a property-verification enquiry, purchase a service or otherwise interact with us.

This Privacy Policy explains what information we may collect, why we collect it, how we use and protect it, and the choices available to you.

2. Information We May Collect

Depending on the services you use, we may collect:

• Personal and contact information: name, mobile number, email address, correspondence address and communication preferences.
• Property-related information: property address and identification details, flat/shop/office/plot details, survey/CTS numbers, RERA registration details, seller/developer information, society information and transaction details.
• Documents submitted for legal verification: Sale Deed, Agreement for Sale, previous title documents, Index II, Property Card / 7/12 Extract, RERA documents, approved plans, certificates and approvals, tax receipts, society documents, bank/NOC/mortgage documents and other relevant documents.
• Transaction information: service selected, payment status, invoice information, transaction reference and refund/cancellation information.
• Technical information: IP address, browser and device information, website usage information, cookies and similar technologies, pages visited and interaction data.

We request you to avoid submitting information that is not relevant to the service being requested.

3. How We Use Your Information

• Respond to enquiries and understand your requirements.
• Provide document verification and legal due-diligence services.
• Review documents and prepare reports, opinions, drafts or other deliverables.
• Communicate with you regarding your matter.
• Process payments, invoices, refunds and cancellations.
• Maintain professional and transaction records.
• Improve website functionality and service administration.
• Detect fraud, misuse or security incidents.
• Comply with applicable legal, regulatory and professional obligations.
• Respond to lawful requests from courts, authorities or regulators.

We will not use your documents for unrelated purposes merely because you have submitted them to us.

4. Property Documents May Contain Third-Party Personal Data

Property documents may contain personal information relating to sellers, previous owners, legal heirs, directors, witnesses, society members, lenders and other persons. By submitting such documents, you confirm that you are authorised to provide them for the purpose for which they are submitted, to the extent required by applicable law.

5. Sharing of Information

• Advocates or legal professionals engaged in the matter.
• Employees or authorised personnel.
• Technology/service providers assisting with hosting, document storage, communication or payment processing.
• Government authorities, courts, registrars or statutory bodies where required.
• Banks, societies, developers or other transaction participants where authorised or necessary for the requested service.
• Professional advisers where required.

We do not sell your property documents or personal information as a commercial data product.

6. Document Security

We take reasonable organisational and technical measures to protect information against unauthorised access, loss, misuse, alteration or disclosure. However, no internet transmission, electronic storage system or communication channel can be guaranteed to be completely secure.

Do not send passwords, OTPs, banking PINs, card CVVs or other authentication credentials through email, WhatsApp or document uploads.

7. Retention of Information

We may retain information and documents for as long as reasonably necessary for providing the requested service, maintaining professional and transaction records, accounting and taxation requirements, resolving disputes, establishing or defending legal claims, and complying with applicable legal and professional obligations.

8. Cookies

Our website may use cookies and similar technologies for website functionality, security, analytics and user experience. Where required, we will provide appropriate notice and choices regarding cookies.

9. Third-Party Websites

Our website may contain links to government portals, payment gateways, RERA portals and other external websites. We are not responsible for the privacy practices, security or content of third-party websites.

10. Your Rights and Requests

Subject to applicable law, you may contact us regarding access, correction, withdrawal of consent where applicable, deletion/erasure where applicable, or privacy-related grievances.

Privacy / Grievance Contact: Adv.K B Shilwante Email: contact@verifymyproperty.in Address: S-4, Shree Chamunda Harmony, Sector-18, Kamothe, Navi Mumbai 410209.

11. Children's Information

Our services are generally intended for adults. We do not knowingly request personal information from children except where lawfully provided by or through a parent/legal guardian for a legitimate legal or property-related purpose.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The revised version will be published on this website with an updated “Last Updated” date.

13. Contact

VerifyMyProperty™ Email: contact@verifymyproperty.in Phone: 942 942 7177 Address: S-4, Shree Chamunda Harmony, Sector-18, Kamothe, Navi Mumbai 410209